Case Story
Industry
Mission Critical
Communication
Solution used
Auxiliary Radio Communication (ARC) System
Region
New York
United States
When reliability matters
First Responders – NYC Fire Department
The challenge
The Fire Department of New York (FDNY) struggled with serious radio communications problems during and after the 9/11 World Trade Center attacks. Some of the problems were caused by limited in-building coverage, damage, or by the equipment being used. Since 9/11, the FDNY has taken substantial steps to improve its radio communications systems.
The solution
As of December 31, 2014, the New York City Building Code requires, that an in-building Auxiliary Radio Communication (ARC) System is installed in all newly constructed high-rise buildings. An ARC system is a wireless two-way building communication system for fire department use that only receives and transmits fire department portable radio frequencies within the building. An ARC system typically consists of a base station connected to a building-wide antenna system, with a radio console in the building lobby.
The ARC System secures instant onsite RF communications among the firefighters and their commanders.
The ARC System allow firefighters to take immediate action and minimize operational down time.
